Overview
I want you to be happy with your purchase. If for any reason you are not entirely satisfied, you have 30 days from the date of purchase to return your item. If 30 days have passed, I unfortunately cannot offer a refund or exchange.
Refunds
To be eligible for a return, your item must be unused and in the same condition that you received it. Once your return is received and inspected, I will send you an email to notify you that I have received your item and confirm the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 working days.
Late or Missing Refunds
If you haven’t received a refund yet, please first check your bank account or credit card statement. There is often some processing time involved before a refund is officially posted. If you have done this and still have not received your refund, please get in touch via my contact page.
Returning Your Item
To return an item, please send it to the address provided on your packing slip or in your order confirmation email. If you have misplaced these, please contact me for the return address.
Please note that you are responsible for paying your own shipping costs for returning your item. These shipping costs are non-refundable, and I recommend using a tracked shipping service, as I cannot be responsible for items lost in transit.
Need help?
If you have any questions regarding returns and refunds, please reach out to me and I’ll be happy to help.